Lollo & Bernie / Teen Training
Dates: 23 February – 2 March 2026
Location: Sunwing Sandy Bay, Cyprus
Information about the training
We are happy to have the possibility to carry through the training in one of our concept hotels Sunwing Sandy Bay in sunny Cyprus.
Most of the training will consist of getting to know our family concepts, our mascots Lollo & Bernie, our activities and brand drivers, but it will also consist of classes in service, information about the travel industry, conflict management and presentation techniques.
The training will have around 40-50 participants from Denmark, Sweden, Norway and Finland. We would like you to, already at the training, get a realistic picture of living abroad, and therefore you will share rooms with one or more participants from the Nordic countries. We want you to see this as a great opportunity of learning a new language and start making new friends.
Transportation
We pay for flights, food and accommodation during the training. You are responsible for your own transportation to and from the airport in your home country, save the receipt for the travel to the airport. It should be the most cost-effective alternative.
If you live in Denmark, we will book your flight from Copenhagen, Kastrup. If you live in Norway, we will book your flight from Oslo, Gardermoen. If you live in Finland we will book your flight from Helsinki, Vanda. If you live in Sweden we will book your flight from Stockholm, Arlanda.
You will receive your flight ticket to your private email that you used when you applied the latest two weeks before the training. If you change email address, it is important to let us know.
Transfer on Cyprus
You will receive an email with information regarding transfer from the airport to the hotel two days before the training starts. For the homebound you will receive an email during the training, four days before your departure regarding transfer information.
Insurance
We recommend that you make sure you have your own valid travel insurance during the training in Cyprus. Danish participants should be aware that the yellow health card does not cover this type of travel.
If your own insurance does not include travel insurance Gouda has an offer where you get 50% discount when purchasing a Gouda Private Travel Insurance Products. Insurances must be ordered and paid online via the links below. Exception to this is for Finnish employes must contact the Gouda Customer Center. The discount is deducted after you click on "buy" - so at the time of payment you will see the price you have to pay. With verbal contact with Gouda Customer Center please inform them that you will work for NLTG and have a discount deal that way.
To get the discounted price, please use the follow links and instruction.
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Program
Be prepared for a full program of classes and activities every day, during the time range of 07.30-20.00. See a more detailed schedule on the next slide.
You may expect great intensity and speed, and you should not expect time for relaxation, shopping etc. Classes are combined with group work, activities, individual assignments and practical exercises. You should expect to be presented with assignments which must be solved during your ‘spare time’ when the day’s program has ended. You will be reviewed and receive feedback on both theoretical and practical assignments. It is our objective that you are well-equipped for the job as Lollo & Bernie and Teen Host at the end of the training. The idea is that you will have learned some theory and background regarding our company, our vision of service, quality and activities and the travel industry in general. At the same time, you will have been presented with several of the practical assignments which you may experience in the job.
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What to pack?
Most of the training will contain lots of physical activities, but some hours during the day will be held in a conference room. You will have 23 kg luggage. See the details on your flight ticket that you will receive on your email.
We suggest that you bring:
- Comfortable/Training clothes for both inside and outdoor use (more than one pare)
- Comfortable shoes to wear both inside and outdoor use (more than one pair)
- Swim wear
- Warm clothes – The evenings can be quite chilly
- “Casual” clothes for conference room classes – Remember that you are an ambassador for NLTG
- “Nicer” clothes for Graduation Dinner the last evening
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Accomondation
The training will be held at our own concept hotel, Sunwing Sandy Bay located in Agia Napa, Cyprus.
At the hotel, you'll be sharing a hotel room with one or more of your future colleagues from the different Nordic Countries.
The hotel is open for external guests, and you will meet students from our other product schools during the week. Please bear in mind that you now, as participant on our training, is an ambassador for our company and we expect you to act respectfully towards our guests and colleagues at the hotel.
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Meals
At Sunwing Sandy Bay we will serve you breakfast, lunch and dinner every day. All meals are included in the training.
At Agia Napa you can find local grocery stores, but have in mind that we will have limited time and facilities to prepare food on our own.
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Language
The Lollo & Bernie / Teen Training is organized in a co-operation between Ving, Spies and Tjäreborg in the Nordic Leasure Travel Group. The trainers as well as the participants come from the Nordic Countries and the training is therefore conducted in English. Although, we would like to encourage you to make use of the spare time given during the training to try to learn a new language.
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Job Offer
All participants have been pre-approved for the job as Lollo & Bernie and Teen Hosts after an employment interview. Additionally, all participants will need to complete the training with a satisfactory result and with the appropriate measure of commitment. The job offer of a participant may be withdrawn if the participant is absent without a valid reason or does not follow the given instructions and common rules during the course of training.